In a fast-paced McDonald’s environment, excellent customer service and efficient teamwork skills are essential.
Whether you're a seasoned hospitality worker or just starting your career, a well-crafted CV is key to unlocking your next McDonald's job.
With expert McDonald’s CV examples, professional tips, and a user-friendly online CV builder, we make it easier to land your next McDonald’s job and become part of the McDonald's team.
How to write a McDonald’s job CV:
Set yourself apart from the competition by including these key details at the top of your CV:
- The header
- The personal statement
- The employment history section
- The skills section
- The education section
To kickstart your Maccas career, consider these tips to help make your application stand out from the crowd:
- Detail your experience in fast-paced environments, handling customer orders, or resolving complaints.
- Emphasise your ability to work quickly and accurately and mention your ability to prepare food items to McDonald's standards within specified timeframes.
- Include any experience working with cash registers, kitchen equipment, or specific food preparation stations, like the grill or fry station.
- Highlight your potential with specific examples and metrics, e.g., "Consistently achieved 98% order accuracy during peak hours, serving over 100 customers per shift."
Tailor your CV to bypass the ATS
To get your application noticed by McDonald's hiring managers and their Applicant Tracking System (ATS), it’s important to tailor your CV to match the job description.
Identify keywords listed in the job description and incorporate them throughout your CV.
Common keywords for McDonald's positions include:
- "Customer service"
- "Food preparation"
- "Cash handling"
- "Food safety"
- "Communication skills"
Choose a standout CV format
The reverse chronological CV format is often the best format to showcase your skills and experience for a McDonald's job.
This CV layout prioritises your latest work experience, making it easy for hiring managers to assess your fast-food qualifications.
If you don’t have much work experience, opt for a functional CV, which emphasises transferable skills valuable to a McDonald's environment.
Include your contact information
In your CV header, provide accurate and up-to-date contact information, including:
- Full Name & Desired Position: State your first and last name, followed by the specific role at McDonald's (e.g., "Crew Member," "Barista.”)
- Email Address: Use a professional email address that includes your first and last name.
- Phone Number: Provide a phone number with a friendly and professional voicemail message.
- Location: Include your city and region to help employers understand which McDonald’s locations you can work at.
- Online Profiles: While this is optional, if you have a professional online profile like LinkedIn that showcases your work experience or skills, you can include links to these profiles in your CV header.
- Brooke Vuletich
- McDonald’s Crew Member
- +64 209 9399
- [email protected]
- Brooke Vuletich
- Fast Food Worker
- +64 209 9399
- [email protected]
Craft an outstanding personal statement
Grab the attention of potential McDonald’s recruiters with an engaging personal statement, showcasing your potential to be a star player on the McDonald's team.
In just a few sentences, tell a story about your relevant experiences and skills. Are you a whiz at multitasking during the lunch rush? Do you know how to keep customers smiling, even when things get hectic?
Whatever your strengths, be sure to focus on any skills in food service, retail, or other customer-focused environments.
For example: "Energetic and service-oriented individual with a knack for building rapport with customers.”
Need some extra help crafting a compelling personal statement? Check out our related CV examples, including our cook CV example, cashier CV example, hospitality & catering CV example, waiter CV example, chef CV example and barista CV example.
If you’re currently in high school or a tertiary student, be sure to check out our high school CV example and student CV example.
You can also check out some great McDonald’s CV personal statements below:
Enthusiastic and motivated high school student eager to join the McDonald's team as a McDonald’s Crew Member. Looking to apply my strong work ethic and problem-solving skills in a fast-paced environment. Proven ability to work effectively, take initiative and learn new skills quickly.
Experienced and customer-focused hospitality professional with 6+ years of experience in the fast-food industry. Strong track record of leading teams and exceeding customer service expectations. Skilled in food preparation and maintaining a clean, organised workspace
Results-oriented leader with over 10+ years of experience in the restaurant industry in manager roles. Demonstrated success in overseeing daily operations and increasing sales. Skilled in inventory management, staff scheduling, and conflict resolution.
Highlight your work history
When it comes to the work history section of your CV, use impactful verbs and concise bullet points to showcase your successes and accomplishments in previous positions.
Describe the specific duties you performed and the results you produced, focusing on your customer service skills, teamwork, ability to work under pressure, and problem-solving abilities.
Whenever possible, quantify your accomplishments with concrete numbers and examples to demonstrate the real value you added to previous employers.
For example, instead of simply stating:
- Served customers and prepared food
- Maintained a clean work environment
- Handled cash and processed payments
You could rephrase these statements as:
- Served an average of 50+ customers per hour during peak times, ensuring efficient order fulfilment
- Implemented new cleaning procedures that reduced waste by 10%
- Consistently balanced the cash register with 100% accuracy, processing over $2,000 in transactions per shift
By incorporating quantifiable data, you transform your CV from a list of tasks into a compelling story of your most relevant professional accomplishments.
Barista at Starbucks, Rotorua
January 2022 - Present
- Prepared and served a variety of hot and cold beverages, including espresso drinks, brewed coffee, and specialty beverages
- Operated cash register, handled transactions accurately, and maintained cash drawer balance
- Ensured excellent customer service by greeting customers warmly, taking orders accurately, and resolving any issues promptly
- Maintained cleanliness and organisation of the bar area, including restocking supplies and sanitising equipment
- Participated in team meetings and training sessions to stay informed about new products and promotions
Checkout Operator at Pak'n'Save, Rotorua
January 2021 - December 2021
- Efficiently scanned and processed customer purchases, ensuring accuracy and minimising wait times
- Provided friendly and helpful customer service, answering questions and assisting with packing
- Handled cash, EFTPOS, and voucher payments accurately and responsibly
- Maintained cleanliness and organisation of the checkout area, ensuring a pleasant shopping experience for customers
- Resolved customer issues or concerns effectively, demonstrating problem-solving skills and professionalism
Volunteer at SPCA, Rotorua
October 2020 - December 2020
- Provided daily care for animals, including feeding, watering, and cleaning kennels/cages
- Assisted with walking and socialising dogs to prepare them for adoption
- Helped with fundraising events, such as bake sales and raffles, to support the SPCA's mission
- Assisted with administrative tasks, such as answering phones, filing paperwork, and organising donations
- Participated in educational programs to raise awareness about animal welfare and responsible pet ownership
Include relevant hospitality skills
In the skills section of your McDonald's CV, think like a detective. Uncover the specific skills and abilities the hiring manager is seeking by carefully analysing the job description.
Then, tailor your skills to match, showcasing your suitability for the role and increasing your chances of landing an interview.
Matching your skills to the job description guarantees that you spotlight your most valuable assets, increasing your chances of impressing McDonald's hiring managers.
Consider the following skills list when crafting your application:
- Customer service skills
- Communication skills
- Teamwork skills
- Cash handling skills
- Food preparation skills
- Kitchen safety skills
- Multitasking skills
- Adaptability
- Problem-solving skills
- Cleaning and sanitation
- Inventory management
Spotlight your hard skills (e.g., mastery of the grill station, expertise in crafting the perfect McCafé beverage) and relevant soft skills (e.g., leadership or communication skills) to position yourself as the ideal candidate for a rewarding career at McDonald's.
Detail your education & relevant certifications
-
Formal Education: Include the school or institution name, dates attended, and any relevant subjects or achievements (e.g., hospitality courses, food technology). You can also include any NCEA or other NZQA awards or outstanding results you might have in this section.
-
Certifications: Include certifications highlighting any commitment to safety and well-being, such as a New Zealand Food Safety & Hygiene certificate or First Aid certificate.
- Training: If you have attended any relevant workshops or received any training as a barista, cashier, food service worker, or in customer service, provide details about your training in this section.
NCEA Level 2, Rotorua Girl's High School, Rotorua
January 2022 - December 2022
Choose an appropriate CV design layout
Think of your CV as your golden ticket to a fulfilling career at McDonald's – it's your chance to show off your skills and enthusiasm to potential employers.
Make your CV as irresistible as a hot, fresh order of fries: choose a simple or professional design layout that's easy to read and highlights your relevant skills and experience.
Keep it concise, ideally to one page, and focus on the most appetising details. A well-crafted CV is your first step towards serving up success at McDonald's!
Profile
Motivated and customer-focused McDonald's crew member with 5 years of retail experience in Rotorua. Demonstrated ability to maintain a fast-paced, efficient work environment while upholding exceptional service standards. Skilled in food preparation, order fulfilment, and cash handling. Dedicated team player with strong communication and interpersonal skills. Eager to contribute to a positive customer experience and achieve team goals.
Employment History
Barista at Starbucks, Rotorua
January 2022 - Present
- Prepared and served a variety of hot and cold beverages, including espresso drinks, brewed coffee, and specialty beverages
- Operated cash register, handled transactions accurately, and maintained cash drawer balance
- Ensured excellent customer service by greeting customers warmly, taking orders accurately, and resolving any issues promptly
- Maintained cleanliness and organisation of the bar area, including restocking supplies and sanitising equipment
- Participated in team meetings and training sessions to stay informed about new products and promotions
Checkout Operator at Pak'n'Save, Rotorua
January 2021 - December 2021
- Efficiently scanned and processed customer purchases, ensuring accuracy and minimising wait times
- Provided friendly and helpful customer service, answering questions and assisting with packing
- Handled cash, EFTPOS, and voucher payments accurately and responsibly
- Maintained cleanliness and organisation of the checkout area, ensuring a pleasant shopping experience for customers
- Resolved customer issues or concerns effectively, demonstrating problem-solving skills and professionalism
Volunteer at SPCA, Rotorua
October 2020 - December 2020
- Provided daily care for animals, including feeding, watering, and cleaning kennels/cages
- Assisted with walking and socialising dogs to prepare them for adoption
- Helped with fundraising events, such as bake sales and raffles, to support the SPCA's mission
- Assisted with administrative tasks, such as answering phones, filing paperwork, and organising donations
- Participated in educational programs to raise awareness about animal welfare and responsible pet ownership
Skills
- Customer Service
- Decision Making
- Ability to Work Under Pressure
- Time Managment
- Food Assembly
- Food Hygiene
Education
NCEA Level 2, Rotorua Girl's High School, Rotorua
January 2022 - December 2022
Elevate your McDonald's career with a standout CV. Browse our professional CV templates and use our innovative online CV builder to create a CV that'll have hiring managers saying, "I'm lovin' it!"